Our goal is to achieve as much as possible a sampling plan together with our clients. A week before sampling you will be contacted with a proposition for an exact date. Please contact our Customer Service via firstname.lastname@example.org if you don't have a sampling plan yet. Individual request are processed within 48 hours and scheduled as soon as possible. For urgent requests, we advise you to contact us by phone (09/252.64.44). Please notify cancellations by phone. If we do not receive such a cancellation, a fixed fee will be charged.